Dear Mr. Geaney,
We are contacting you regarding your accounts with GoDaddy.com and your
interactions with our Executive Accounts Team. While we appreciate your
business, Go Daddy has the right and obligation to protect its employees
from abusive or threatening communications received from customers. We
will also notify law enforcement of such activities when necessary.
Given the threats that you have made to some of our employees, and the
nature of some of your previous interactions with our staff, we believe
that it would be in the best interest of both you and Go Daddy for you
to obtain your services from another registrar/provider. As you know,
there are a number of companies that provide web-related services, and
we are confident that you will find one that meets your needs.
Therefore, we request that you discontinue utilizing all Go Daddy and/or
Wild West Domains' services within the next 30 days. You will need to
transfer your domains to a new Registrar and obtain a new provider for
any hosting and other services which currently exist in your accounts
within this 30-day period. Your accounts will be locked on June 5, 2010.
After that date, you will need contact the Office of the President to
complete the transfer of any remaining domain names in your account(s).
It is your responsibility to timely transfer the domain names to another
registrar.
Please log into your Go Daddy accounts and unlock your domains in the
Domain Control Center prior to attempting transfer, as locked domains
may not be transferred. Should any of your domain names be utilizing
privacy services from Domains by Proxy, the privacy services will also
need to be cancelled prior to transfer. Additionally, you will need
access to the Administrative email address listed on the domain
contacts, as this is the address where the transfer codes are sent. Any
other contacts should only be updated after the domain is in your
account at your new Registrar. We strongly urge you to save copies of
all emails in any of the email boxes tied to your accounts, as well as
to perform a full backup of all hosting files and databases, should any
exist.
Because of the threatening comments that you have made to several of our
employees, we must insist that you cease contacting them, and that any
further communications you have with Go Daddy and/or Wild West Domains
be limited to our Office of the President, which can be reached at (480)
505-8828, Hours: 7AM-7PM, M-F and 7AM-5PM, S-S, MST (AZ), or through
email at
President@GoDaddy.com. Should you need additional information
on how to proceed in getting your domains transferred to a different
Registrar, or you have any other questions, our office would be most
willing to answer those questions so as to make it as smooth a
transition as possible.
Wed Jun 30, 2010 7:27 pm
